Shipping & returns

Last updated: 15 November 2026

TempoDisc is currently offered as a pre-order / waitlist. Please read this carefully before you reserve a disc.

Pre-orders

A pre-order or waitlist signup is a reservation, not a promise of an immediate shipment. We will email you when TempoDisc is ready to ship and confirm the price, shipping cost, and delivery window before any payment is completed, unless you have already paid a clearly described pre-order amount.

Shipping

We plan to start with deliveries in the European Union. Shipping rates, carriers, and any duties will be shown before you pay. We do not yet have a fixed dispatch date. If that date slips, we will tell you and you may cancel.

Returns and cancellations

If you are in the EU or EEA, you may cancel a pre-order before the product is dispatched, and you may withdraw from a purchase of goods within 14 days of receiving them, as required by EU consumer law, unless an exception applies.

To start a return or cancellation, email thomas@troispommeshome.com. Unused items should be sent back in their original condition. We will refund the product price using your original payment method once we have received and checked the return. Return shipping may be your responsibility unless the item is faulty or we made a mistake.

Faulty items

If TempoDisc arrives damaged or does not work as described, contact us and we will repair, replace, or refund it in line with your legal rights.

This page is a draft for a product that is not yet for general sale. If anything here conflicts with your mandatory consumer rights, those rights apply.